Return, Refund and Cancellation Policy

Welcome to WeBelT Technology. These Refund, Return and Cancellation Terms and Conditions ("Terms") govern the return, refund, and cancellation procedures for purchases made through our online platform. By placing an order with us, you agree to the policies outlined herein.

Eligibility for Returns and Refunds

We want you to be satisfied with your purchase. Products are eligible for return or refund under the following conditions.

• The return request should made within 7 days from the date of delivery.
• The product is in unused, original condition with all original packaging, manuals, and accessories intact.
• The product must not be;
  • Physically damaged
  • Tempared with or repaired
  • Missing serial number or warranty label

Non-Returnable Items

Certain items are not eligible for return or refund, including but not limited to;

• Software, digital downloads, and gift cards.
• Products marked “Final Sale” or “Non-Returnable”.
• Used or damaged products not covered under warranty.

Refund Process

If your return is approved, refunds will be processed using the original method of payment within 5 to 10 business days from the date we receive the item. Depending on your bank or payment provider, processing times may vary.

Refunds May Be Denied If:

• The item is returned outside the allowed time frame.
• The item is used or damaged after delivery.
• Parts or packaing are missing.

Cancellation Policy

• You may cancel your order before it is shipped by contacting our customer support team at support@webeltech.com or sales team at sales@webeltech.com
• Once an order is shipped, it can no longer be canceled but may be returned following our return policy

Order Cancellations by WeBelT Technology:

We reserve the right to cancel orders due to;

• Product unavailability or stock errors.
• Inaccurate pricing or product information.
• Fraudulent or suspicious transactions.
• Failure to meet payment terms.

If an order is canceled by us, you will be notified, and a full refund will be issued within 24 hours from the time of cancellation of the order. You may wish to note that processing times may vary depending on the payment method and the processing institution.

Shipping Costs

• Return shipping costs are the responsibility of the customer, unless the item is defective or the wrong product was delivered.
• In the case of defective or incorrectly delivered items, WeBelT Technology will arrange for return shipping at no cost to the customer.

Damaged or Defective Products

If you receive a product that is damaged or defective:

• Notify us within 48 hours of delivery.
• Provide photo or video evidence to support your claim.
• We will arrange for a replacement, repair, or refund at no additional cost.

Warranty Claims

Some products are covered by a manufacturer’s warranty. Warranty terms vary by product. For warranty service:

• Contact our support team with proof of purchase at support@webeltech.com or sales@webeltech.com.
• We will assist in coordinating the warranty claim with the manufacturer.

Contact Us

For return requests, cancellations, or other order-related concerns, contact our support team:

• Email: support@webeltech.com
  
• Bussiness Hours: Monday to Saturday (08: 00hrs to 20: 00hrs)

Amendments to Policy

WeBelT Technology reserves the right to amend this Refund, Return and Cancellation Policy at any time without prior notice. The latest version will always be available on our website and all registered customers will be notified immediately.